Client Testimonials – 15

See what our clients are saying about us…..

“Dear Sweet Basket:  Thank you so much for your GREAT customer service! The basket arrived on time, just as promised, and was loved by the recipient. You guys are the best, and you can count on all of my “north of the border” business from now on!”  Best regards,   B.W.   Redmond, Washington U.S.A.

“Many thanks. I hope that few of your customers make you work as hard as  I am! Your products are very much enjoyed by clients and I will certainly use your services again.  -Regards,”   K.T.    High Bar Real Estate Inc., Brokerage    Toronto, Ontario

“Thank you very much. It was great service! Congrats!”  –  J.M.P.   Mexico City, Mexico

“I ordered a wine and cheese platter gift basket for my brother who lives in Kingston and there was a glitch in the delivery (originally scheduled for October 6th) so I called and spoke to a customer service representative by the name Michelle, hopefully you can verify this! She was wonderful and we spoke a few minutes and she also spoke with my brother. I received a message from her today to follow up. I want to sing her praises and tell you that she provided “outstanding” customer service and despite the delivery issue she is the reason I would order from The Sweet Basket Company again. I was a customer service manager earlier in my career and know the importance for any organization to have good people representing them to customers. Michelle was professional, helpful and went above and beyond and made the whole experience a pleasant one.  She deserves acknowledgement and I hope her efforts are appreciated by management at The Sweet Basket Company as much as she is appreciated by your clients.
Thank you!” –  P.G.  Winthrop, Massachusetts

“Hello Sweetest people of the Sweet-Basket world.   I had ordered a birthday gift for my friend who lives at Montreal from your awesome company. This time I chose “Healthy Choice Baskets” from The Sweet-Basket choice of gifts. She was really surprised and elated when she received her birthday present. She loved everything about the gift. We thank you and your wonderful sweet-basket team/family for making sure that our loved ones are made to feel special and cared for in its genuine way.Your wonderful team made sure about the delivery in a very professional way. The delivery team made sure that, the gift was delivered on time.  Thank you for adding that magic touch of life to professional conduct. I simply don’t worry about anything when I order from your company. Every time The Sweet-Basket Team had processed my orders, efficiently and without a hitch.   Thanks to you all, a lot for making us feel special and making our Birthday Girl feel on top of the world. You people at the sweet basket company are simply awesome. Please stay that way. :)” –   R.G. Malappuram, India

“I was delighted with the speed and efficiency of your ordering and delivery process.  I am in Australia while I await my visa to return to Canada to be with my boyfriend, so you just made my and his day by delivering his Valentines gift on time.  I am also amazed that you send out delivery confirmations as I have never received one for anything that I have ordered online before and it takes all the anxiety and guesswork out gift giving.   Best wishes for continued business success, I will order from you again and recommend you to friends whenever the opportunity arises.”     – S.P.   Montreal, Quebec

“He received it and loved it!”  –  L.F.   Toronto, Ontario

“Wow! You guys are fast AND fantastic, thank you so much!”  –   K.M.   San Diego, California

“My son just phoned me to say he is delighted with his gift!  Many thanks!”   –   G.J.  Scarborough, Ontario

“Just a quick email to say a huge THANK YOU for your wonderful basket which arrived this week.  My father really was impressed with the variety of products and I’m so delighted that everything I asked for was included.  So, thank you again! You guys are doing a great job!”  – A.M.  Sittingbourne, United Kingdom

“Thank you for your reply. The hamper has arrived at our extended family in Calgary and they are thrilled. We appreciate your company’s gesture of refunding the cost of the hamper”  –  J.L.   Hampton, Australia

” Thank you so much for such amaaaaaazing service!! Smooth online transaction and super speedy delivery, making extra efforts for clients to get gifts delivered before Christmas even when extremely busy! Highly recommended and will definitely order again from The Sweet Basket!” Excellent!   – L.P.  West Island, Quebec

“Thanks so much! She loves it! ”  –  E.D.  Centre, Alabama

“Thank you for your service. I understand the cookies are simply delicious!” Wishing you continued success, – A.T  Sylvania, Ohio

“Thank you so much! My son loved the chocolates!” – J.V.  Clarenceville, Newfoundland

“Hello Sweet Basket!  I just wanted to say thank you for being so kind on the phone when taking my order. I was looking for a local place to order a basket and I am so glad I found you guys. The person I sent it to was amazed how wonderful it was! It arrived on time and they all enjoyed it!” 

– J.P.  Ile-Bizard,Québec

“Hi there:   I am very grateful to the Sweet Basket for coming through on a balloon bouquet order and delivery!! The balloon arrangement was gorgeous and very well received by all who saw it as well as the recipient. I had left this idea to the last minute. I tried ordering online with 4 or 5 of the other companies that were included on my search (Bloomex, 1-800 balloons, giggles, etc) for delivery the next day (which was Sunday). One even accepted my order only to contact me via email latter that day that they could only make delivery on the Monday. The Sweet Basket was last resort and you came through and I was not disappointed!! Thanks so very much. You folks are high class professionals and I will definitely make use of your services in the future.  Thanks so much!!”   – B.P.   Clarenceville, Newfoundland

“Dear Sweet Basket; I just wanted to say Thank You for making such a nice gift basket. My Uncle was so pleased. I wanted to especially express gratitude to Haley who took my call and was so good. It was a fast and efficient call and she promptly found answers to questions I had! I am so glad I found The Sweet Basket for this special order!  Thanks Again,”  – K.U.    Dollard des Ormeaux, Québec

“Thank you very much for your great service. She has received the gift and she loved it. Thanks a lot for your great service. I will definitely order again from Sweet Basket.”    –   V.S.     Scarborough, Ontario

” Thank you! I have received positive feedback!”    –  S.G.    Toronto, Ontario

“The gift was very much appreciated and enjoyed. Thanks for your attention.  I would definitely recommend you!” –  J.F.  Peterborough, Great Britain

“What great news! Really appreciate the effort you are making to correct the oversight ! What great customer service! Thank you ..I will most certainly spread the word on your good company!  -Best regards”  –  S.C.  Brossard,Québec

“Wow, I didn’t expect my order so fast, thank you very much. I’ll definitely remember you guys next time I need chocolates!” – M.W. Brandon Manitoba

” I wanted to write and say thank you for the great customer service for all the team involved, from making the basket up until the delivery with the UPS confirmation that was emailed, it was all top notch.  You answered all my questions, were extremely nice, polite and attentive to detail and took care of my special requests regarding the poem, I couldn’t ask for a better experience and I am definitely going to use your services again as well as recommend anybody I know to do the same!  Thank you again!!   P.S. Thank you for the picture as well, it was nice seeing it for my own eyes”    W.S.  Port Alberni, British Columbia

“To The Sweet Basket Staff,  Thank you so much for the great service you provided. The basket ordered for my brother last week, arrived on time and was a big hit!!!!  It is always nice to deal with professional people. Your timely response to the emails and your follow up emails were much   Thank you so much,” –  N.S.  North York, Ontario

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